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Stratos: Punto de Encuentro de Desarrolladores

¡Bienvenido a Stratos!

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Detalles

Fecha

01/03/2021


Dirección de contacto

legions@everguild.com


Tipo de contrato

Contrato indefinido


Tipo de jornada

Jornada completa


Salario

Salario sin especificar



Customer support


Everguild is currently looking for a Customer Support Specialist for our multiplayer online card game The Horus Heresy: Legions to help our players around the globe with their issues and queries, ensuring the smoothest play experience possible.
The ideal candidate is highly organized, with excellent customer service skills, as well as superb written and verbal communications.

Requisitos mínimos


- Excellent written and verbal communication skills in English.
- Strong motivation and high level of commitment.
- Absolute passion for strategy card games.
- Excellent knowledge of the Horus Heresy / Warhammer 40K universe.
- Robust troubleshooting skills.

Required Application Materials
• CV in English.
• Cover Letter where you let us know why you are interested in working at Everguild.

Requisitos deseados


- Work experience in a customer support or community management role.
- Work experience in other roles within the game industry.
- Knowledge of game design.

Responsabilidades


- Assist player queries in a timely and accurate way through our different channels.
- Investigate and provide information to customers about game related queries, account status, transactions and technical problems.
- Analyze, summarize and report product malfunctions, feature requests, player complaints and feedback with the development team.
- Remain up to date with the latest developments in the game.

Beneficios


- An essential role in a growing and successful game development team.
- Close interaction with the development team, gaining first-hand experience in game development and live-ops.
- Flexible working hours.


Detalles

Fecha

01/03/2021


Dirección de contacto

legions@everguild.com


Tipo de contrato

Contrato indefinido


Tipo de jornada

Jornada completa


Salario

Salario sin especificar




Detalles de la empresa
Nombre de la empresaEverguild
Webwww.everguild.com
Correo electrónicojobs@everguild.com
Número de trabajadores15
UbicaciónMadrid, Madrid (España)
ActividadesDesarrollo de videojuegos
Acerca de esta empresaEverguild is an ambitious game development studio committed to making long-lasting and free-to-play digital card games with deep and exciting gameplay, carefully crafted lore and strong communities of players. It is part of Stillfront Group, a global games company with 23 studios and a broad games portfolio enjoyed by almost 70 million people every month.

Besides continuing to grow its flagship title, Warhammer Horus Heresy: Legions, Everguild is currently working on the upcoming Warhammer 40,000: Warpforge, based on Games Workshop’s iconic universe.
Detalles de la empresa
Everguild
www.everguild.com
jobs@everguild.com
15
Madrid, Madrid (España)
Desarrollo de videojuegos
Everguild is an ambitious game development studio committed to making long-lasting and free-to-play digital card games with deep and exciting gameplay, carefully crafted lore and strong communities of players. It is part of Stillfront Group, a global games company with 23 studios and a broad games portfolio enjoyed by almost 70 million people every month.

Besides continuing to grow its flagship title, Warhammer Horus Heresy: Legions, Everguild is currently working on the upcoming Warhammer 40,000: Warpforge, based on Games Workshop’s iconic universe.





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